How To Have A Difficult Conversation And Come Out Feeling OK – Part 2.

Hi everyone! Let’s regroup. Last Monday we learnt about the components of a difficult conversation. We learnt about what is really going on when a conversation becomes argumentative or confrontative. And remember those things were; 1. We are arguing about “what happened”. (The “What Happened” Conversation) 2. Peoples feelings have been hurt and this leaks [...]